TERMS, CONDITIONS, PRIVACY POLICY & LEGAL

Terms & Conditions When Investing In Consulting, Training or Education with Dr Tess Crawley Pty Ltd (Tess Crawley)

Please ensure you take the time to read this document so that your choice to invest in our programs is made wisely and appropriately for your circumstances.

There are no refunds made available to you due to change of mind. All programs, training programs and education sessions (and other such services provided by Dr Tess Crawley Pty Ltd) are based on you and your company doing ‘the work’ and implementing the training/consulting/education as required in order for you to achieve the result you require.

Earnings Disclaimer

Advice Warning: Results that each individual achieves are based on their level of input, implementation and commitment to achieving a result. I do not have an MBA or a degree in Economics or Marketing. I am a psychologist and experienced business owner. I am self-taught in marketing and business and am successful at it. However, my success does not guarantee yours. Each person achieves different results. Your results will be dependent on how you implement what you learn.

PRIVACY NOTICE – (The ‘boring’ GDPR compliant bit!)

I give out a lot of free content and sometimes I ask for your email address in exchange. This allows me to show up in your inbox, with the aim of adding value and helping you to feel supported, motivated and inspired in your business endeavours. Below is my Privacy Notice so you can be aware of what I do.

Much love,

Tess x

Version 1.
3 September, 2019

Dr Tess Crawley Pty Ltd (Tess Crawley) provides online business mentoring help, resources and services to interested people. The privacy and security of our audience and clients are of paramount importance, so we’re committed to protecting the data you share with us. This private notice explains how Dr Tess Crawley Pty Ltd (Tess Crawley) processes information that can be used to directly or indirectly identify an individual (“personal data”) collected through the use of our website and services.

For the purposes of this notice, the term ‘visitor’ will be used to encompass all the types of people interacting with Dr Tess Crawley Pty Ltd (Tess Crawley) including site visitors, clients & customers.

Any information stored by Dr Tess Crawley Pty Ltd (Tess Crawley) is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.

  1. Collection and use
  2. 1 Email & personal details

If you are a visitor to our website (or other domains: tesscrawley.com.au, tesscrawley.com, findingproof.com, quietconfidence.com.au, ruralpsychologytasmania.com.au, hobartperinatalpsychology.com.au), you will be offered various downloads, offers or services. Should you choose to access a part of Dr Tess Crawley Pty Ltd (Tess Crawley) that is not freely available, eg a lead-gen offer or paid product, you will be asked to provide your email address and agree to receive ongoing (relevant) communications.  If you do not grant the requested consent, accessing the special offers may not be possible.

Depending on which offer you are accessing, your data will be processed in one or more of the following ways:

  1. Added to Dr Tess Crawley Pty Ltd (Tess Crawley) email marketing list on ActiveCampaign, who themselves adhere to privacy laws with strong security. When you open or click links in our emails, your action will be automatically noted so that Dr Tess Crawley Pty Ltd (Tess Crawley) can serve you better.  View their safeguards here
  2. Processed as a payment through PayPal, our ecommerce and paid product delivery solution, who themselves adhere to privacy laws with strong security. Review their policies here
  3. Recorded securely in the Dr Tess Crawley Pty Ltd (Tess Crawley) membership site (once launched) so you can log in and receive proper receipts. All proper precautions are in place, including multi-level security.

Credit card details processed by Dr Tess Crawley Pty Ltd (Tess Crawley) itself, are not stored on Dr Tess Crawley Pty Ltd (Tess Crawley) host servers.

2.2 Cookies

Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways. The Facebook Pixel and Google Analytics are both cookies used by Dr Tess Crawley Pty Ltd (Tess Crawley), exclusively for the purpose of tracking which pages on Dr Tess Crawley Pty Ltd (Tess Crawley) website you’ve visited and for how long. Rather than record that Mr A.User visited and did x, y, z, they function more to record that a visitor from country or IP address (eg Australia or 10. 52. 9. 54) landed on this page, clicked this page next, and stayed for 5 minutes. These types of cookies are used by Dr Tess Crawley Pty Ltd (Tess Crawley) to ensure we deliver content our visitors enjoy and find useful, as well as to create effective marketing campaigns.

If you are on Facebook or Instagram, they may result in you being shown our ads.

Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar.

2.3 Links to other sites

Please be aware that when we link to other sites outside Dr Tess Crawley Pty Ltd (Tess Crawley), they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy notices.

2.4 Right to review & update

If you wish to inquire about your personal data held by Dr Tess Crawley Pty Ltd (Tess Crawley), please email support@tesscrawley.com.au

  1. Retention & deletion

3.1 Automated unsubscribe

At the bottom of every email sent by Dr Tess Crawley Pty Ltd (Tess Crawley), you will see an ‘unsubscribe’ link. This stops all automated communications to you from Dr Tess Crawley Pty Ltd (Tess Crawley), including support for paid products & services.

3.2 Manual unsubscribe

If you are a client of Covert Marketing (Nicola Moras) and we have a working relationship, hitting unsubscribe does not cease communications, particularly if we are mid-project. These communications are 1:1, normal-type between professionals and stop at completion of project.

3.3 Right to be forgotten

You have the right to request ALL your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from the list.  If you’ve bought a product, your private data will be replaced with generic, non-identifying numbers (such as ‘buyer 24’)

  1. Information from children

We are committed to protecting the privacy of children. Our offerings are generally not designed for or directed to children, and are only for use by individuals who are 18 years and older. On our Website, we do not collect personal data from any person we actually know is under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s exploration of the Internet and to teach their children about protecting their personal information while online

  1. Acceptance of these conditions

We have the right to assume all visitors have carefully read this notice, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy notice as necessary, and this will be reflected with versioning details as per the top of this notice.

  1. Sharing of personal information

At no time other than disclosed in 2.1 above (for required processing) will we share your data. This includes selling or renting it to 3rd parties.

  1. Our legal obligation to disclose personal information

We will reveal a visitor’s personal information without their permission only when we are required to by law.

  1. Further information or action

If you have questions regarding Dr Tess Crawley Pty Ltd (Tess Crawley) privacy notice, then please contact us at support@tesscrawley.com.au

Terms & Conditions

This site gives you an opportunity to browse and purchase products & services offered by Dr Tess Crawley Pty Ltd (Tess Crawley).

These terms and conditions govern your use of this site, as well as Dr Tess Crawley Pty Ltd (Tess Crawley) products & services, and form a binding contractual agreement between you and us.

If you have any questions before purchasing a product or engaging Tess’ services, please contact us at support@tesscrawley.com.au

All products are intended for people aged 18 and over.

General disclaimer

All Dr Tess Crawley Pty Ltd (Tess Crawley) products are intended for general education and information purposes only. Nothing on the site or in products/services provided should be interpreted as legal, medical, tax or other professional advice.

Any testimonials are not to be taken as a guarantee that you will get the same results. There are many factors influencing your success.

You acknowledge and agree that Dr Tess Crawley Pty Ltd (Tess Crawley) and its representatives are not responsible for decisions you make, or losses that may arise.

Affiliate links

At times, affiliate links are included throughout Dr Tess Crawley Pty Ltd (Tess Crawley) site and/or products. These are only ever for services and products Dr Tess Crawley Pty Ltd (Tess Crawley) wholeheartedly endorses and uses. Such links will be disclosed in each individual piece.

Refunds & cancellations

The refunds and cancellation terms are as follows:

Product/Service

Cancellation

Refund

Free stuff from website

n/a

n/a

Workshops/courses/mastermind programs

n/a

No refund applicable outside of statutory rights

     

Consulting/strategy service calls

Cancellations & re-scheduling self-managed via Acuity confirmation link.

No refund applicable outside of statutory rights

Business details
Except where stated, all prices are in AUD

Trading name: Dr Tess Crawley Pty Ltd t/as Dr Tess Crawley & Associates or Tess Crawley
ABN: 24 391 516 829
Country: Australia
Email: support@tesscrawley.com.au
www.tesscrawley.com.au

Contacting us

Dr Tess Crawley Pty Ltd (Tess Crawley) welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Post: Attn: Privacy Policy, Dr Tess Crawley Pty Ltd, Suite 16, 33 Salamanca Place, Hobart 7000, AUSTRALIA 
E-mail: support@tesscrawley.com.au